Help

Help

Need help? Check out the topics below.
If you still have questions, contact us.

The following are topics to help you navigate and use this web site. If you can't find what you are looking for and need further assistance, please contact a customer service representative or someone on our technical staff here.

Please choose from the following help topics:
How do I place an order?

- Detailed steps about how to place an order.

I have forgotten my password.

- What to do if you have forgotten your account's password.

How do I know my information and credit cards are secure?

- Credit card security and SSL communications.

How do I pick up my order at your store?

- Instructions for picking up your order at our retail outlet store.

How do I return an item?

- Product return instructions.

How do I get a quote?

- Instructions for getting a quote via our order system.

If you have a question that is not covered in this help, you can click on the Live Chat button at the top of this page to talk to a customer service representative or call us at 800-537-9724 Monday to Friday 7:30 am to 7:00 pm EST.