Site Help

The mobile version of the US Plastic site is the same as the full www.usplastic.com but with reduced features to accommodate for the reduced screen size of mobile devices. You can still login to the same account you would on our full size site, source/ find products and place your order. Some features however will be absent at this time.

Sourcing Products
On each page of the mobile site you will find a search box at the top. If you know the item number of a product you need, simply enter that in. Otherwise you can search for keywords or phrases. If you need a bucket for example, try using the size in the search phrase as well. Example: 5 gallon bucket

To Place An Order
New customers need to create an online account first. After you find the product(s) you would like to purchase, use the Add to Cart button to place them in your shopping cart. To view the contents of the shopping cart, you can click on the icon of a shopping cart in the top right of every page on the site. This will take you to the shopping cart page.

Shopping Cart
In the shopping cart, you can edit the items by adding or subtracting quantities.

To proceed, click on the Check Out button at the bottom. If you are not logged in, you will be asked to either create a new account or login to proceed.

Billing and Shipping
In the next step, we need to ask where you want your order to be shipped to as well as your billing address. You will notice two boxes with addresses in them. You can add a new address or edit an existing address. Notice the drop down box below each address box. This is where you select an address for each box individually. Once you have selected which addresses you want to use, you need to select which shipping method. Simply click on the round circle beside which method is best for this order. Finally, we ask how you heard about this web site so we can better serve you in the future.

To proceed, click on the Continue button at the bottom.

Payment and Options
The next screen is where we collect your payment information. At the top, you have options on what type of payment method you would like to use. Credit card is the most typical option but if you are an established customer with an open line of credit or you would like to apply for one, you can use the Purchase Order option. If you do not have a line of credit and you select the Purchase Order option, there will be a credit check delay and you will be contacted before the order is processed.

If you decide to use a credit card, your Bill To address must be the address assigned to the credit card or your order will not process. You have an option of entering a new credit card into our system or using a previously entered one. Your credit card numbers are never stored on our servers. We use an alias system via CardVault . This allows us to keep a record of what card you used plus allow you to reuse a card without knowing the actual card details. This keeps your personal card information secure.

The last section of this page allows you to enter order comments or a gift card note. If you decide to add a gift card note, it will be placed in the main box if the order ships in multiple boxes. No pricing information will appear on the packing list.

To proceed, click on the Continue button at the bottom.

Confirm Order
The last step of the checkout process is to review all the data and confirm the order. If you notice an error in the addresses or the payment information, you can click on the edit buttons to fix the errors. To process this order, click on the Place Order button at the bottom.