Standard Shipping & Handling Terms

Our shipping and handling charges are intended to compensate our company for processing your order, handling and packing the products you purchase, delivering them to you, and covering related overhead. Most purchases are shipped from our warehouses to arrive within five business days of receipt of the order. If there is a delay, we will notify you by phone or email.

Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. Some heavy or oversized items cannot be shipped outside the contiguous 48 states. For customers wishing to ship orders to US Territories, APO or FPO addresses via Parcel Post, please call Customer Service at 800-809-4217.

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If you have a question that is not covered in this help, you can click on the Live Chat button at the top of this page to talk to a customer service representative or call us at 800-809-4217 Monday to Friday 7:30 am to 7:00 pm EST.