For the customers that live near our retail store in Lima, Ohio, there is an option during the checkout process to pick your order up at our store. On step 2 of the checkout process, there is a box called Select Your Shipping Method. Simply select Store Pickup as your option inside this box. This store pickup option excludes all drop ship items since they are not at our location.

Once you process your order, we will contact you about a pickup time. Usually, your order will be ready within two hours during normal business hours. Our stores hours are Monday to Friday from 8:30 A.M. to 5:00 P.M.

If you have a question that is not covered in this help, you can click on the Live Chat button at the top of this page to talk to a customer service representative or call us at 800-537-9724 Monday to Friday 7:30 am to 7:00 pm EST.